Plating is a process where a layer of gold is placed on to coat the surface of another metal. As the jewelry is not 100% solid gold, extra care should be taken to maximize its lifespan.
After every wear, clean your plated jewelry with a cotton ball or a very soft cloth to remove any dust and dirt. Gently rubbing the surface of your gold plated jewelry using a soft jewelry cloth, helps restore shine.
Wait until your lotion or cream is dry or has been absorbed by your skin before you wear your gold plated ring, bracelet or necklace. Substances like oil, nail polish, nail polish remover, chlorine, and perfume may react with metal/plated jewelry and cause it to tarnish. This is also true for sweat, so make sure you remove your gold plated jewelry when you exercise or doing anything requiring heavy work and when swimming.
Do NOT use a polishing cloth as this will strip away the plating. If your jewelry needs more cleaning you may clean it with warm, soapy water. Soak it for a few minutes gently wipe with a soft cloth.
Stay away from jewelry cleaners and antibacterial soaps which may have certain components that will make your gold plated jewelry tarnish more quickly. To avoid scratches, wrap your jewelry in a soft cloth after cleaning or keep it in a jewelry box separate from other jewelry you have.
Domestic USPS shipping is $4.99. We want you to receive your new jewelry as quickly as possible so we endeavor to ship your goods within 3-5 business days of receiving your order confirmation. If you require a rushed shipment, please email us at firstname.lastname@example.org
We typically ship orders within 3 - 5 days. Please allow more time for shipping around holidays and sale periods.
Yes. We offer $18.00 International Standard Shipping (7-10 Business days) via USPS Duties and taxes may apply when items are shipped outside of the United States. These costs are to be paid by the customer. Please note that if these costs are refused by the customer on a returned product, Joy Dravecky Jewelry have the right to deduct it from the final returned cost.
In some circumstances, shipments might be delayed due to customs clearance, public holidays and for other reasons. Whilst we endeavor to deliver your pieces as quickly as possible, these delays are beyond our control.
Repairs & Returns
Joy Dravecky Jewelry ( Blair & Gray LLC) offers repair services for items where possible. We are able to repair items within 3 months (90 days) of purchase. If the item needs repairing due to misuse by the customer, a repair fee will be charged. Repair fees are calculated on a case by case basis.
To initiate a repair please email email@example.com and include your name and order # as well as photos and a description of the repair required. Once your repair request has been assessed, we will issue an RAN (Return Authorization Number)
Joy Dravecky Jewelry ( Blair & Gray LLC) gladly accepts unused, unworn, or defective merchandise returns or exchanges within 7 days of the delivery of your pieces.
All Sale items are final and are not eligible for an exchange or return.
To initiate a return or exchange, please email firstname.lastname@example.org and include your name and order #. Once your return request has been assessed, we will issue an RAN (Return Authorization Number)
All returns and exchanges must arrive at Joy Dravecky Jewelry HQ in original packaging and unworn.
Please note that a return label will be emailed to you and any refunds will be issued to the original payment method, minus original shipping fees.