Shipping & Returns

Shipping

We want you to receive your new jewelry as quickly as possible. Orders are typically processed within 1–2 business days of receiving your order confirmation. If you need help with a time-sensitive order, please email us at hello@joydraveckyjewelry.com.

U.S. Shipping

  • FREE Ground Shipping (4–6 business days) on orders of $100 or more.
  • Economy (4–6 business days): $9.99 on orders under $100.
  • Priority Shipping (2–4 business days): $14.99.
  • Express: $39.99.

Available shipping options and estimated delivery dates are shown at checkout.

Peak-season processing: During high-volume shopping periods such as Black Friday and the Christmas season, order processing can take up to 7 business days before shipment.

International Shipping

  • Standard International Shipping: $25.00 (7–21 days, not guaranteed).
  • Express International: $50.00.
  • Duties and taxes may apply when items are shipped outside of the United States. These costs are the responsibility of the customer. If duties or taxes are refused on a returned shipment, Joy Dravecky Jewelry reserves the right to deduct those costs from the final refund.
  • International shipments can be delayed by customs clearance, public holidays, or other circumstances outside of our control.

Return & Exchange Policy

We gladly accept returns or exchanges of unused, unworn, or defective merchandise purchased at joydraveckyjewelry.com within 30 days of delivery. Items must be returned in their original packaging.

All sale items are final sale and are not eligible for return or exchange.

To initiate a return or exchange, CLICK HERE.

All returns and exchanges must arrive at Joy Dravecky Jewelry HQ in original packaging and unworn. A return label will be emailed to you, and approved refunds will be issued to the original payment method, minus original shipping fees.

Jewelry Repairs

Joy Dravecky Jewelry (Blair & Gray LLC) offers repair services where possible. We are able to repair eligible items within 3 months (90 days) of purchase.

If an item needs repair due to customer misuse, a repair fee may apply. Repair fees are determined on a case-by-case basis.

To initiate a repair, email hello@joydraveckyjewelry.com and include your name, order number, photos, and a description of the repair needed. Once your request has been reviewed, we will provide return instructions.