Shipping & Returns
Shipping
We want you to receive your new jewelry as quickly as possible. Orders are typically processed within 1–2 business days of receiving your order confirmation. If you need help with a time-sensitive order, please email us at hello@joydraveckyjewelry.com.
U.S. Shipping
- FREE Ground Shipping (4–6 business days) on orders of $100 or more.
- Economy (4–6 business days): $9.99 on orders under $100.
- Priority Shipping (2–4 business days): $14.99.
- Express: $39.99.
Available shipping options and estimated delivery dates are shown at checkout.
Peak-season processing: During high-volume shopping periods such as Black Friday and the Christmas season, order processing can take up to 7 business days before shipment.
Shipping estimates refer to transit time after your order ships; processing time is additional.
International Shipping
- Standard International Shipping: $25.00 (7–21 days, not guaranteed).
- Express International: $50.00.
- Duties and taxes may apply when items are shipped outside of the United States. These costs are the responsibility of the customer. If duties or taxes are refused on a returned shipment, Joy Dravecky Jewelry reserves the right to deduct those costs from the final refund.
- International shipments can be delayed by customs clearance, public holidays, or other circumstances outside of our control.
Returns & Exchanges
Joy Dravecky Jewelry (Blair & Gray LLC) accepts returns or exchanges of unused, unworn, or defective merchandise purchased at joydraveckyjewelry.com within 30 days of delivery. Items must be returned in their original packaging. For a defective item, please contact us with photos so we can review the issue and provide instructions.
All sale items are final sale and are not eligible for return or exchange. If you believe a sale item has a manufacturing defect, contact us under our lifetime guarantee.
To start a return or exchange, visit our returns portal. If you need help, email hello@joydraveckyjewelry.com with your name and order number. Please wait for authorization and return instructions before sending your jewelry.
Approved refunds are issued to the original payment method, minus original shipping fees.
Purchased from Another Retailer?
For returns and exchanges, please contact the retailer where you purchased your piece. Purchases from other retailers are subject to their individual return policies.
Our Lifetime Guarantee
We stand behind our jewelry with a lifetime guarantee against manufacturing defects. This coverage is separate from our 30-day return policy and 90-day repair service.
If you believe your piece has a manufacturing defect, email hello@joydraveckyjewelry.com with your name, order number or purchase details, clear photos, and a description of the issue. We will review your request and explain the next steps.
Jewelry Repairs
We offer repair services where possible within 90 days of purchase. Repair availability depends on the piece and the work required. A fee applies to repairs needed because of misuse, with the amount determined case by case.
To request a repair, email hello@joydraveckyjewelry.com with your name, purchase details, photos, and a description of the issue. Please wait for return instructions before sending your jewelry.
The 90-day repair window does not limit our lifetime guarantee against manufacturing defects.