Domestic USPS shipping is $4.99.
We want you to receive your new jewelry as quickly as possible so we endeavor to ship your goods within 3-5 business days of receiving your order confirmation. If you require a rushed shipment, please email us at email@example.com
HOLIDAY SHIPPING TIMELINES
During peak shopping seasons, such as Black Friday and the Christmas Season, order processing time can extend to 7 business days for the order to ship.
$18.00 Standard Shipping (7-21 Business Days) via USPS
- Duties and taxes may apply when items are shipped outside of the United States. These costs are to be paid by the customer. Please note that if these costs are refused by the customer on a returned product, Joy Dravecky Jewelry have the right to deduct it from the final returned cost.
- In some circumstances, shipments might be delayed due to customs clearance, public holidays and for other reasons. Whilst we endeavor to deliver your pieces as quickly as possible, these delays are beyond our control.
Return & Exchange Policy
We gladly accept unused, unworn, or defective merchandise returns or exchanges for purchases made at joydraveckyjewelry.com. Returns must be made within 30 days of the delivery of your order. Items must be returned in the original packaging.
All Sale items are final and are not eligible for an exchange or return.
To initiate a return or exchange, please email firstname.lastname@example.org and include your name and order #. Once your return request has been assessed, we will issue an RAN (Return Authorization Number)
All returns and exchanges must arrive at Joy Dravecky Jewelry HQ in original packaging and unworn.
Please note that a return label will be emailed to you and any refunds will be issued to the original payment method, minus original shipping fees.
Joy Dravecky Jewelry ( Blair & Gray LLC) offers repair services for items where possible. We are able to repair items within 3 months (90 days) of purchase.
If the item needs repairing due to misuse by the customer, a repair fee will be charged. Repair fees are calculated on a case by case basis.
To initiate a repair please email email@example.com and include your name and order # as well as photos and a description of the repair required. Once your repair request has been assessed, we will issue an RAN (Return Authorization Number)